Home/ Warranty & Protection
We've Got You Covered
Feel confident in the quality and care put into creating your unique jewelry. Every ONE+ONLY jewelry purchase includes a complimentary manufacturer's warranty against defects and workmanship.
Your coverage includes:
- Lifetime warranty on all Personalized engagement rings
- One-year warranty on all other Personalized jewelry
For warranty support, please use our Request Repair Form or contact customer service with your order number at 1-800-861-5655 or [email protected]
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Add simple and affordable protection
coverage to the jewelry you love.
Protection Coverage Example
Best Seller!
Best Value!
Extend bundles your personalized pieces with an affordable protection plan which you add to your purchase during checkout – so your jewelry is covered, even after the manufacturer's warranty expires.
What's Covered
Replacement Or Repair
Free replacement or repair if something should happen to your jewelry.
Peace of mind
Wear your jewelry with confidence – we have you covered!
Zero Deductible
No fees. No deductibles. No hidden costs to repair your jewelry.
Customer focused support
We’re always happy to help.
Accidental Damage
Your jewelry is protected when accidental damage occurs.
Added jewelry Benefits
Free ring sizing, rhodium plating, polishing, and more!
Simple Peace-Of-Mind Protection
You pay one flat rate at checkout and when you need it, Extend will work directly with us to get your product repaired quickly. Getting your replacement is seamless and simple.
What If I Need To Make A Claim
Processing your claim takes minutes and you’ll receive everything you need for a repair or replacement. Simply contact Extend online or by phone at (877) 248-7707.
Easy as pie!
Frequently Asked Questions
Why should I add an accidental damage plan?
This plan provides accident protection from damaged prongs, clasps, hinges, earring backs, and more. Extend plans are in effect from day one, and even extend your coverage from defects in workmanship and/or materials, including normal wear and tear after the manufacturer's warranty expires.
How can I purchase an Extend Jewelry ADH Protection Plan?
An Extend Jewelry ADH Protection Plan can be purchased during the checkout process online or by contacting our Customer Service Team at 1-866-610-8482. You can also purchase a Jewelry ADH Protection Plan retroactively up to 60 days past the date you purchased your jewelry item.
What products are covered?
The Extend Jewelry ADH Protection Plan covers bracelets, earrings, necklaces, rings, charms and pendants, jewelry sets, anklets, brooches and lapel pins. The Extend team and Jewlr work together to identify all eligible products and match them to a protection plan.
Forever Starts Here
Bridal jewelry defined by your love.
Engagement Rings
Beautifully designed. Meticulously handcrafted. Personalize your dream ring today.
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Wedding Bands
Personalize a symbol of forever with unique, handcrafted rings for both of you.
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Bridal Sets
Create your unique bridal set with perfectly matched rings – personalized by you.
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