Home/ Warranty & Protection

We've Got You Covered

Feel confident in the quality and care put into creating your unique jewelry. Every ONE+ONLY jewelry purchase includes a complimentary manufacturer's warranty against defects and workmanship.

Your coverage includes:

  • Lifetime warranty on all Personalized engagement rings
  • One-year warranty on all other Personalized jewelry

For warranty support, please use our Request Repair Form or contact customer service with your order number at 1-800-861-5655 or [email protected]

Warranty & Protection

ONE+ONLY

&

Extend

Add simple and affordable protection
coverage to the jewelry you love.

Protection Coverage

Protection Coverage Example

Extend Warranty

2 Year

Protection Plan

$59.99*

Best Seller!

Extend Warranty

3 Year

Protection Plan

$89.99*

Best Value!

Extend Warranty

5 Year

Protection Plan

$129.99*

Extend bundles your personalized pieces with an affordable protection plan which you add to your purchase during checkout – so your jewelry is covered, even after the manufacturer's warranty expires.

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What's Covered

Replacement Or Repair

Replacement Or Repair

Free replacement or repair if something should happen to your jewelry.

Peace of mind

Peace of mind

Wear your jewelry with confidence – we have you covered!

Zero Deductible

Zero Deductible

No fees. No deductibles. No hidden costs to repair your jewelry.

Customer focused support

Customer focused support

We’re always happy to help.

Accidental Damage

Accidental Damage

Your jewelry is protected when accidental damage occurs.

Added jewelry Benefits

Added jewelry Benefits

Free ring sizing, rhodium plating, polishing, and more!


Simple Peace-Of-Mind Protection

You pay one flat rate at checkout and when you need it, Extend will work directly with us to get your product repaired quickly. Getting your replacement is seamless and simple.

What If I Need To Make A Claim

Processing your claim takes minutes and you’ll receive everything you need for a repair or replacement. Simply contact Extend online or by phone at (877) 248-7707.
Easy as pie!

Texting

Frequently Asked Questions

Why should I add an accidental damage plan?

This plan provides accident protection from damaged prongs, clasps, hinges, earring backs, and more. Extend plans are in effect from day one, and even extend your coverage from defects in workmanship and/or materials, including normal wear and tear after the manufacturer's warranty expires.

How can I purchase an Extend Jewelry ADH Protection Plan?

An Extend Jewelry ADH Protection Plan can be purchased during the checkout process online or by contacting our Customer Service Team at 1-866-610-8482. You can also purchase a Jewelry ADH Protection Plan retroactively up to 60 days past the date you purchased your jewelry item.

What products are covered?

The Extend Jewelry ADH Protection Plan covers bracelets, earrings, necklaces, rings, charms and pendants, jewelry sets, anklets, brooches and lapel pins. The Extend team and Jewlr work together to identify all eligible products and match them to a protection plan.


Forever Starts Here

Bridal jewelry defined by your love.

Engagement Rings

Beautifully designed. Meticulously handcrafted. Personalize your dream ring today.

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Wedding Bands

Personalize a symbol of forever with unique, handcrafted rings for both of you.

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Bridal Sets

Create your unique bridal set with perfectly matched rings – personalized by you.

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